Self care and Newborn Gift Box Delivery Info

 

 

 

Frequently Asked Questions

How is my product packaged?

We pack your product with the utmost care. The gifts will be wrapped in tissue paper and carefully placed within a beautifully designed recyclable mailer box.

 

How long will it take to receive my gift box?

All packages will be sent out within 1-2 working days of the order being received. Your parcel will then be sent via Royal Mail and you can expect to receive your parcel within 3-5 working days. An email confirmation will be sent to you once your parcel has been posted. If it has been longer than 5 days and you still haven't received your order, please get in touch with us via an email or a telephone call.

 

Do you ship worldwide?

Yes, estimated delivery time for products shipping internationally will be confirmed at checkout.  Please note that certain skincare products cannot be shipped to certain countries. Please email us for further details if you are wishing to send your package abroad.

 

Can I send a personalised message?

Yes, tell us what message you would like to send in the special instructions box at checkout and we will hand write your message on a card and pop it in the box. Our cards are free of charge.

 

How do you choose your products?

At Autumn Willow as many of the products as possible have been sourced because of their organic, ethical, and sustainable properties as well as being fairly traded.

 

If you have any further questions about our gift and care packages please do not hesitate to get in touch with us. Or visit Our Products to see our full range of self care and newborn gift boxes checklists.

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